社会影响使在线评论中的异常意见提供了更有用的信息
Kunhao Yang1,2, Itsuki Fujisaki3,4, Kazuhiro Ueda5
1Faculty of Law, Chuo Gakuin University, Abiko, Chiba, 270-1196, Japan. yangkunhao93@gmail.com.
Scientific reports
|June 27, 2023
概括
持不同意见的在线评论或异常评论提供了更有用的信息. 合规要求审查员提供足够,中立和简洁的细节,提高集体智能.
科学领域:
- 社会心理学 社会心理学
- 信息科学 信息科学 信息科学
- 计算社会科学 计算社会科学
背景情况:
- 从大规模的在线评论中利用群众的智慧是具有挑战性的.
- 在众多审查中识别真正有用的信息需要有效的方法.
研究的目的:
- 调查异常评价是否表达不同意见,提供有价值的信息.
- 了解驱动异常评价有用性的心理机制.
主要方法:
- 对在线评论的大型数据集的分析.
- 应用统计和模拟方法.
- 根据信息的充分性,中立性和简洁性,对审查有用性的检查.
主要成果:
- 发现异常评价比传统评价更有帮助.
- 异常值审查包含了更多充足,中立和简洁的信息.
- 符合性压力激励审查员提高不同意见的质量.
结论:
- 不同的观点可以显著提高集体智力.
- 符合性,通常被视为偏见的来源,可以悖论地在集体行为中引起有价值的结果.
- 这项研究提供了一种方法,可以从在线评论中提取有用的信息,并了解集体在线行为.
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