信息互动和社会支持:在公共卫生紧急情况期间,探索在线社区寻求帮助
Yanni Yang1, Yue Zhang2, Anling Xiang3
1School of Literature and Media, China Three Gorges University, Yichang, 443000, China.
BMC public health
|June 27, 2023
概括
在COVID-19等公共卫生紧急情况期间的在线社区互动影响了社会支持. 较高的交互频率增加了信息支持,但降低了情感支持,而响应能力有助于情感支持.
科学领域:
- 社会科学 社会科学 社会科学
- 沟通研究 沟通研究
- 公共卫生 公共卫生
背景情况:
- 在线社区在公共卫生紧急情况下提供关键的社会支持和援助.
- 随着COVID-19的流行,在线互动在寻求帮助方面发挥了重要作用.
研究的目的:
- 分析在线社区中用户信息交互如何影响在COVID-19大流行期间获得社会支持.
- 调查互动频率和响应能力对社会支持的影响.
主要方法:
- 分析来自新浪微博的COVID-19论坛寻求帮助的帖子.
- 研究了互动频率和响应能力对社会支持的影响.
- 探索了用户身份和在线社区使用强度的调节效应.
主要成果:
- 互动频率与信息支持正相关 (β=0.367),但与情感支持负相关 (β=-0.240).
- 响应性对情绪支持产生了积极的影响 (β=0.145).
- 用户身份和使用强度显著调节了互动频率和情感支持之间的关系.
结论:
- 用户信息交互对于在公共卫生危机期间通过在线寻求帮助获得社会支持至关重要.
- 调查结果可以为改善在紧急情况下在线支持机制的策略提供信息.
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