消费者对护理和助产护理的赞美:一个12个月的回顾分析
Jessica Baker1, Karin White1, Bernice Redley2
1Nursing and Midwifery Education and Strategy, Monash Health, Clayton, Victoria, Australia.
Journal of advanced nursing
|June 28, 2023
概括
医疗保健消费者非常重视护士.
科学领域:
- 医疗保健质量 医疗保健质量
- 护士和助产士的护理和助产士的工作
- 患者体验患者体验
背景情况:
- 患者和伴侣的赞美提供了对高质量的护理和助产士护理的见解.
- 了解这些感知对于改善医疗保健服务至关重要.
研究的目的:
- 分析患者和伴侣对护理和助产士护理的赞美.
- 从消费者角度确定高质量护理的特征.
主要方法:
- 从2020年7月到2021年6月,对433个护理和助产专用赞美词进行了回顾性分析.
- 诱导和演编码使用已建立的框架来分析赞美内容.
- 描述性统计分析来自澳大利亚维多利亚州六家医院的编码数据.
主要成果:
- 大多数赞美 (49%) 集中在基本的护理和助产护理,特别是心理方面 (39.8%).
- 较少的赞美 (39%) 涉及临床质量和安全,更少的赞美涉及管理 (9%) 或关系 (17%).
- 赞美主要强调护士和助产士的个人属性和特点.
结论:
- 消费者反显示,护士和助产士的个人属性受到高度重视.
- 心理护理维度经常被医疗保健消费者认可和赞赏.
- 研究结果表明,需要提高消费者对护理和助产士实践的临床和专业方面的认识.
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