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用户体验设计如何改善印刷教育材料?
M Ryan Kealey1, Jacqueline Urakami2, Kailyn Henderson3
1Research Science, TD Bank Group, Toronto, Canada.
Applied ergonomics
|July 2, 2023
概括
用户体验设计 (UXD) 提高了用于健康查的印刷教育材料 (PEM) 的可用性. 然而,在我们的研究中,改进的可用性并没有转化为更好的知识或选意图.
科学领域:
- 卫生沟通健康沟通
- 人与计算机的交互
- 图形设计 图形设计
背景情况:
- 印刷教育材料 (PEMs) 对于公共卫生信息至关重要.
- 以前的研究表明,PEM通常存在影响有效性的可用性问题.
- 用户体验设计 (UXD) 原则可以提供解决方案来提高PEM的可用性.
研究的目的:
- 调查用户体验设计 (UXD) 是否可以提高印刷教育材料 (PEM) 的感知可用性.
- 评估UXD对PEM相关的学习能力和选意图的影响.
- 探索设计专业知识在创造可用的健康教育材料中的作用.
主要方法:
- 进行了四项研究,涉及PEMs用于乳腺癌和宫癌查的可用性测试.
- 用和没有UXD原则设计的PEM的比较分析.
- 评估感知的可用性,可用性问题,设计专业知识,可学习性 (知识获取) 和选的意图.
主要成果:
- 研究1-3表明,UXD显著改善了对PEM的感知可用性.
- 研究3表明,设计人员根据专业知识创建可用的PEM的能力有所变化.
- 第4项研究发现,尽管提高了可用性,但学习能力或选意图没有显著改善.
结论:
- 用户体验设计 (UXD),特别是图形设计集成,可以在某些情况下提高PEM的可用性.
- 缺乏感知可用性似乎不是PEMs无法提高知识或选意图的主要原因.
- 需要进一步的研究来了解影响PEM学习能力和行为影响的因素.
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