提高医疗保健效率一次点击一次
Stephen Bacchi1,2,3,4,5, Joshua Kovoor3,4,5, Aashray Gupta3,5,6
1Flinders Medical Centre, Adelaide, South Australia, Australia.
Internal medicine journal
|July 4, 2023
概括
医院中的计算机鼠标点击带来了巨大的成本,每年可能超过20,000名员工的50万澳元. 尽量减少不必要的点击可以带来显著的医疗保健节省.
科学领域:
- 医疗信息学 医疗信息学
- 人与计算机的交互
- 医疗保健管理的管理
背景情况:
- 计算机在现代医院中是必不可少的,鼠标点击是标准的交互方法.
- 与频繁的鼠标点击相关的时间成本在临床工作流程中经常被忽视.
- 目前的医院计算机使用严重依赖于基于鼠标的交互.
研究的目的:
- 量化计算机鼠标点击在医院环境中的潜在财务成本.
- 要突出看似微不足道的用户界面交互的经济影响.
- 鼓励在工作流程设计中考虑点击相关成本.
主要方法:
- 分析每名员工每天按鼠标点击的特定数量的估计时间成本.
- 根据平均员工数量和点击频率计算年度财务影响.
- 影响鼠标点击使用的工作流变化的经济建模.
主要成果:
- 据估计,为2万名医院工作人员每天额外的10次鼠标点击,每年可能花费超过50万澳元.
- 经常点击鼠标的累积时间和财务成本可能是相当大的.
- 工作流修改增加鼠标点击可能会带来重大隐藏的经济负担.
结论:
- 医院中的计算机鼠标点击的财务成本是显著的,值得注意.
- 医疗保健组织应评估增加鼠标点击使用的工作流变化的成本效益.
- 减少低价值鼠标点击的策略可能为医疗成本节省提供了一条途径.
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