后急性和长期护理领导者在COVID-19期间领导的观点
Sandi J Lane1, Darren Liu2, Robert Rados3
1Department of Health Care Management, Appalachian State University, Boone, NC, USA.
概括
在COVID-19大流行期间,急性后和长期护理 (PALTC) 管理人员面临着挑战. 有效的沟通和建立关系的技能至关重要,尽管人员短缺仍然是一个重要的压力因素.
科学领域:
- 老年学是一门学科.
- 公共卫生 公共卫生
- 医疗保健管理部门的管理.
背景情况:
- 随着COVID-19大流行,急性后和长期护理 (PALTC) 提供面临了前所未有的挑战.
- PALTC管理员的领导和决策过程受到大流行相关复杂性的重大影响.
研究的目的:
- 调查PALTC管理人员在COVID-19大流行期间的经验.
- 确定PALTC领导人的关键知识,能力,资源和心理社会影响.
主要方法:
- 对来自北卡罗来纳州 (N=15) 和宾夕法尼亚州 (N=6) 的21名PALTC管理员进行了定性研究.
- 使用开放式问题进行半结构面试,以收集深入的见解.
主要成果:
- 出现了三个主要主题:关键知识和能力,资源/支持/行动,以及心理社会影响.
- 沟通和建立关系被认为是管理员最关键的能力.
- 在整个大流行期间和之后,员工短缺成为压力的主要来源.
结论:
- 在危机期间,PALTC的有效领导力在很大程度上依赖于强大的沟通和人际交往技巧.
- 解决人员短缺问题对于减轻压力和确保在后急性和长期环境中提供优质护理至关重要.
- 调查结果强调,需要加强对面临公共卫生紧急情况的PALTC管理人员的支持系统和资源.
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