哪些因素决定了用户的知识支付决策? 一个混合方法研究研究
Qin Ying1, Md Mukitul Hoque2, Sang-Joon Lee2
1Henan Key Laboratory for Big Data Processing & Analytics of Electronic Commerce, Luoyang Normal University, Luoyang, China.
PloS one
|July 7, 2023
概括
了解用户心理是知识支付平台的关键. 个人心理因素对社会资本有不同的影响,影响用户在问答网站上的支付行为.
科学领域:
- 社会科学 社会科学 社会科学
- 信息科学 信息科学 信息科学
- 心理学 心理学 心理学
背景情况:
- 在线问答平台对于知识共享和支付至关重要.
- 信息质量和用户行为是知识支付的关键挑战.
研究的目的:
- 研究知识支付用户的行为机制.
- 确定影响社交问答平台用户支付的因素.
- 分析个人心理和社会资本在知识支付中的关系.
主要方法:
- 定性研究以确定影响用户支付的关键因素.
- 测试基于用户心理学和社会资本理论的研究模型的定量研究.
- 分析个人心理层面对认知和结构资本的影响.
主要成果:
- 并非所有个体心理维度都与认知和结构资本有积极的相关性.
- 证明心理层面对社会资本形成的不同影响.
- 识别影响知识支付行为的特定心理因素.
结论:
- 个人心理层面在问答平台上的社会资本积累中起着复杂的作用.
- 调查结果提供了关于在知识共享平台上增强用户参与和付款的见解.
- 为知识生产者和平台提供战略,以优化知识支付模式.
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