在大型卫生系统中为药房服务卓越模式做出贡献的特征
L Hayley Burgess1, Sara Fletcher1, Mandelin K Cooper1,2
1HCA Healthcare, Clinical Operations Group, Nashville, TN.
HCA healthcare journal of medicine
|July 10, 2023
概括
药房部门拥有认可的住院计划和董事会认证的药剂师,实现更高的临床指标性能. 这些特征是开发药房服务卓越中心的关键.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 药房实践 在药房实践中
背景情况:
- 在药房服务方面建立卓越中心 (COE) 对于在大型医疗系统中增强患者护理至关重要.
- 识别高性能药房部门的关键特征对于开发可扩展的COE模型至关重要.
研究的目的:
- 确定有助于和促进一个大型卫生系统中卓越的药房服务中心模式的特点.
- 为了将特定的药房部门属性与临床药房指标性能相关联.
主要方法:
- 2019年,在一个大型医疗系统内的161个急性护理药房部门进行了调查.
- 收集的数据包括药房实践模型,药剂师培训和认证.
- 结果与临床药房指标性能和集中式电子数据相结合.
主要成果:
- 具有表现最好的药房服务的医院在跨学科的轮次中表现出更大的参与.
- 拥有认可药房住院计划的部门在目标上有更多的临床药房指标.
- 这些部门还雇佣了更多经过董事会认证的药剂师和具有研究生培训 (PGY1和PGY2) 的药剂师.
结论:
- 药房服务COE的关键特征包括"达到目标"的临床药房指标,专用的临床药剂师时间,认可的住院计划和高级药剂师培训.
- 认可的药房住院培训计划与实现"目标"临床药房指标地位有显著的关联.
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