根据心理健康专业人员的说法,影响客户互动中的数字工具使用的因素:采访研究
Lauri Lukka1, Veli-Matti Karhulahti2, J Matias Palva1,3,4
1Department of Neuroscience and Biomedical Engineering, Aalto University, Espoo, Finland.
JMIR human factors
|July 10, 2023
概括
心理健康专业人员 (MHPs) 使用数字工具进行沟通,诊断和治疗改变. 它们的采用是可适应的,但有所不同,影响了数字心理健康解决方案的可扩展性.
科学领域:
- 数字健康数字健康
- 心理健康保健技术 技术
- 人与计算机的交互
背景情况:
- 越来越多的心理健康危机需要数字干预.
- 心理健康专业人员 (MHPs) 是数字工具在实践中采用的关键.
- 了解MHP的数字工具使用对于有效的设计和实施至关重要.
研究的目的:
- 了解MHP如何在临床实践中使用数字工具.
- 描述各种数字工具在不同功能中的使用情况.
主要方法:
- 与19个芬兰MHP进行半结构化采访.
- 对转录和编码的采访数据进行诱导性分析.
主要成果:
- 医疗保健数字工具的使用有三个功能:沟通,诊断/评估和促进治疗变化.
- 工具范围从模拟到数字化和本地数字格式.
- 工具的使用是可适应的,并在客户互动中进行谈判,MHP之间有各种各样的工具包.
结论:
- 大型医疗服务商将数字化和数字化工具整合到客户实践中.
- 研究结果支持以用户为中心的数字心理健康解决方案的开发.
- 按功能和媒介的分类有助于了解MHP工具的使用.
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