信任和感觉信任对强制公民行为和反生产性工作行为之间的非线性关系的温和效应
Haojie Song1, Yueyang Li1, Qiang Zhang2
1School of Business, Zhengzhou University, Zhengzhou City, People's Republic of China.
Psychology research and behavior management
|July 11, 2023
概括
强制公民行为对新员工的反生产性工作行为产生J形效应. 信任和感觉信任调节了这种关系,影响了员工的工作行为管理.
科学领域:
- 组织行为 组织行为
- 工业组织心理学 工业组织心理学
背景情况:
- 了解员工行为对于组织的成功至关重要.
- 强制公民行为 (CCB) 和反生产性工作行为 (CWB) 是研究的关键领域.
- CCB和CWB之间的非线性关系需要进一步调查.
研究的目的:
- 探索新一代员工中CCB对CWB的J形影响.
- 检查信任和感觉信任对CCB-CWB关系的单独和联合调节效应.
- 为组织内部管理员工工作行为提供见解.
主要方法:
- 一项纵向研究,从中国的659名新一代员工中进行了三次数据收集.
- 对于CCB,CWB,信任和感觉信任,使用了自我报告措施.
- 使用压力认知评估理论和社会信息处理理论测试了一种非线性模型.
主要成果:
- 发现了CCB对CWB的显著J形效应:在较低的CCB水平下,这种效应是无意义的,但在中高水平时是显著的和更强的.
- 信任 (对领导人的感知信任) 和感觉信任 (对领导人信任的感知) 都显著缓解了J形效应,而信任/感觉信任水平较低的效应更强.
- 观察到信任和感觉信任的共同缓和效应显著,而高的信任放大了感觉信任的缓和效应.
结论:
- 强制公民行为对反生产性工作行为表现出非线性,J形的影响.
- 信任和感觉信任作为关键的边界条件,影响了CCB-CWB关系的强度.
- 这些发现为组织在管理员工行为和培养积极的工作环境方面提供了实际意义.
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