在竞争性和协作性人机团队中的人类表现
Murray S Bennett1,2, Laiton Hedley1, Jonathon Love1
1School of Psychology, The University of Newcastle.
Topics in cognitive science
|July 13, 2023
概括
人机团队表现出绩效成本,特别是在竞争环境中. 在人类团队中,协作降低了这些成本,但当与人工智能合作时,降低了成本,从而影响了团队的效率.
科学领域:
- 人与计算机的互动.
- 团队绩效分析 团队绩效分析
- 团队中的人工智能
背景情况:
- 复杂的任务需要团队合作,以提高性能和减少错误.
- 传统上仅由人组成的团队现在整合了人工智能 (AI) 和机器系统.
- 了解人机团队动态对于优化协作努力至关重要.
研究的目的:
- 调查和比较人-人和人-机团队的表现.
- 分析不同组条件 (协作,竞争,独立) 对团队表现的影响.
- 适应和应用工作负载能力分析来评估人机团队效率.
主要方法:
- 使用模仿街机游戏的计算机任务进行性能评估.
- 操纵群体条件:协作,竞争和独立的工作.
- 将游戏性能进行比较,并分析跨团队类型和条件的行为模式.
主要成果:
- 人 - 人和人 - 机组在所有条件下都经历了性能效率成本.
- 与竞争团队相比,人与人之间的协作团队显示了成本的降低.
- 在人机配对中,这种协作的好处减少了,这表明了独特的团队动态.
结论:
- 工作负载容量分析是衡量人机团队绩效的宝贵工具.
- 在人与人,人与机器之间的协作中,团队合作的动态有很大差异.
- 优化AI集成需要仔细考虑团队结构和条件,以减轻绩效成本.
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