如何实施患者体验调查,并将其结果用于服务改进:澳大利亚全科医院的定性专家咨询研究

Hyun Jung Song1, Sarah Dennis1,2,3, Jean-Frédéric Levesque1,4

  • 1Centre for Primary Health Care and Equity, University of New South Wales, Kensington, New South Wales, Australia.

PubMed
概括

在澳大利亚的全科医院实施患者体验调查面临诸如资源限制等障碍. 这些调查可以改善实践层面的质量改进,但需要更多的研究才能在系统层面应用.

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