意大利养老院工作人员的患者安全亚文化:一项跨部门研究
Ilaria Tocco Tussardi1, Lucia Cazzoletti2, Maria Elisabetta Zanolin2
1Department of Diagnostics and Public Health, Section of Hygiene, University of Verona, 37134 Verona, Italy.
Healthcare (Basel, Switzerland)
|July 14, 2023
概括
在养老院工作人员中,患者安全文化 (PSC) 存在很大差异. 支持人员报告说,安全感受较低,强调需要量身定制的干预措施来提高居民安全.
科学领域:
- 老年学是一门学科.
- 医疗保健管理的管理
- 患者安全 患者安全
背景情况:
- 养老院 (NH) 居民是易受不良事件影响的弱势群体.
- 了解患者安全文化 (PSC) 对国家医院至关重要,但对员工变化的研究有限.
研究的目的:
- 为了调查在意大利特伦托的各种NH员工类别之间的PSC差异.
- 确定PSC的特定领域,这些领域在各个专业群体之间有所不同.
主要方法:
- 涉及意大利特伦托1145家NH提供商的横截面研究.
- 使用了护理院对患者安全文化 (NHSPSC) 的调查,分析了12个领域.
- 使用线性混合模型来评估PSC认知的差异.
主要成果:
- 直接护理人员是最大的受访者群体 (61.6%).
- "关于事件的反和沟通"和"居民安全的总体看法"得到了最高的积极回应.
- "员工"是大多数员工得分最低的领域. 支持人员在12个领域中的8个领域报告得分明显较低.
- 较短的工作任期,较少的每周工作时间,日班和专业的工作领域与更高的PSC分数相关.
结论:
- 在不同NH工作人员角色之间存在显著的PSC差异,特别是支持人员的得分较低.
- 加强公共公共安全的干预措施必须针对国家公路内的特定专业群体进行量身定制.
- 进一步的研究应该探讨 NH 工作人员的工作特征和安全感知之间的联系.
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