X,Y和Z世代护士的工作价值观和沟通风格:一个横截面研究
1Asan Medical Center, Songpa-gu, Republic of Korea.
International nursing review
|July 14, 2023
概括
跨越X,Y和Z世代的护士表现出不同的工作价值观,但具有相似的沟通风格. 一代护士可以通过调解X和Z世代之间的沟通来弥合代际分歧.
科学领域:
- 护理 护理 护理
- 组织行为 组织行为
- 社会学 社会学 社会学
背景情况:
- 护士工作价值观的世代间差异已经确立,但共同点被研究不足.
- 跨护士一代的修辞性沟通风格需要进一步调查.
研究的目的:
- 为了比较和对比工作价值观和X,Y和Z世代护士之间的沟通风格.
- 确定护理工作价值观和沟通的跨代共同点和差异.
主要方法:
- 韩国一家普通医院的243名护士 (X,Y,Z世代) 的横截面研究.
- 从2019年9月到10月通过结构化问卷收集的数据.
- 奇二测试用于分析工作值和通信类型的差异.
主要成果:
- 十代护士的工作价值观不同于一代Y和Z,他们倾向于外部价值观.
- 在沟通类型中没有发现显著的代际差异.
- X和Y世代表现出类似的沟通风格,与Z世代不同.
结论:
- 尽管工作价值观不同,但护士一代之间的相似沟通方式可以缓解代际差距.
- 一代护士,喜欢外在的价值观和与Z世代共享的特征,可以调解X世代和Z世代之间的沟通.
- 护理组织应该赋予Y一代作为X和Z一代联系的调解者的权力.
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