对智力和发育障碍者提供支持服务的组织变革和基于证据的实践
Julián Iniesta1, Miguel A Verdugo2, Robert L Schalock3
1Valencian Institute of Social Services, Spain.
Evaluation and program planning
|July 14, 2023
概括
组织文化变化对于智力和发育残疾人支持服务至关重要. 一个自我评估工具揭示了当前和基于证据的实践之间的重大差距,指导未来的改进.
科学领域:
- 智力和发育障碍 智力和发育障碍
- 组织心理学 组织心理学
- 医疗保健管理的管理
背景情况:
- 社会经济转变和理论变化需要对残疾人支持服务的组织文化进行改革,以实现可持续性.
- 干预专业实践是推动这些组织内部文化变革的关键.
- 对当前与期望实践的比较分析有助于确定必要的文化转变.
研究的目的:
- 评估组织文化,并确定在残疾人支持服务中与基于证据的实践的差异.
- 评估组织有效性和效率量表 (OEES) 作为指导转型变革的诊断工具的实用性.
- 确定需要改进的关键领域,包括以人为中心的方法,参与性结构,数据管理,质量系统和领导力.
主要方法:
- 与24个残疾人支持组织一起使用了协作自我评估方法.
- 组织有效性和效率量表 (OEES) 用于评估当前的实践与基于证据的标准.
- 评估的关键方面包括以人为中心的护理,参与性结构,信息系统,质量管理和领导风格.
主要成果:
- 绝大多数组织在现有实践与基于证据的标准之间存在重大差异.
- 经验证明,OEES对于组织诊断很有用,它突出了需要注意的特定领域.
- 该研究发现了以人为中心的方法,数据管理和领导力的关键差距.
结论:
- OEES是诊断组织效率和指导残疾人支持服务转型变革的宝贵工具.
- 解决发现的差异对于提高服务质量和可持续性至关重要.
- 专注于以人为中心和领导力等领域的基于证据的实践,对于成功的文化改革至关重要.
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