测试CommSense的可行性和可接受性:一种新型的通信技术,用于在临床医生和患者之间的互动中提高健康公平性
Virginia LeBaron1, Tabor Flickinger2, David Ling2
1University of Virginia School of Nursing, Charlottesville, VA.
Digital health
|July 17, 2023
概括
这项试点研究表明,CommSense是一种新的自然语言处理 (NLP) 应用程序,是评估和改进患者和临床医生的沟通技能的可接受和可行的工具. 医疗保健专业人员对使用这种技术进行实时反感兴趣.
科学领域:
- 医疗保健技术 技术 医疗保健 技术
- 医疗信息学 医疗信息学
- 通信科学 通信科学
背景情况:
- 有效的患者-临床医生沟通对于提供安全和富有同情心的医疗保健至关重要.
- 在实际的临床环境中评估沟通表现,存在重大挑战.
- 技术进步为为临床医生提供反提供了新的途径,以提高沟通技巧.
研究的目的:
- 评估CommSense的可接受性和可行性,这是一个新的自然语言处理 (NLP) 应用程序.
- 评估CommSense在提取关键通信指标和为临床医生提供实时反方面的能力.
- 确定医疗保健专业人员是否愿意使用CommSense来提高沟通技巧.
主要方法:
- 在一个学术医疗中心与医疗保健专业人员进行了一项试点研究.
- 一个NLP应用程序CommSense被部署在一个可穿戴的智能手表上,用于数据收集.
- 参与者完成了一项调查,以评估该技术的可接受性和可行性,并对数据进行描述性分析.
主要成果:
- 超过90%的参与者发现,CommSense可以改善富有同情心的沟通和高质量的护理.
- 绝大多数 (92.5%) 表示愿意在未来使用CommSense.
- 所有参与者 (100%) 都对接受CommSense分析的沟通表现反感兴趣,医疗术语,中断和语音主导是关键的感兴趣指标.
结论:
- 医疗保健专业人员认为CommSense在跟踪和改进沟通技能的过程中具有显著价值.
- 未来的研究将专注于临床部署,数据验证和优化反交付.
- 康姆森斯是一个有前途的工具,可以增强患者与临床医生的沟通,提高医疗保健质量.
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