通过标准化交换格式改善医疗重症监护室的通信:质量改进项目
Lindsey A Wallace1, Kelsey K Schuder1, Vicki Loeslie1
1Critical Care Medicine Independent Multidisciplinary Program, Mayo Clinic, Rochester, MN.
Mayo Clinic proceedings. Innovations, quality & outcomes
|July 17, 2023
概括
实施疾病严重程度,患者总结,行动清单,情境意识和应急计划以及接收器综合 (IPASS) 的交付工具改善了提供者的沟通. 这种标准化的方法增加了相关细节,并减少了交付期间的分心.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 医学沟通 医学沟通
- 患者安全 患者安全
背景情况:
- 移交对于患者护理的连续性至关重要.
- 中断和缺乏结构化的格式可能会损害交付效率.
- 电子医疗记录 (EMR) 的交付完成需要优化.
研究的目的:
- 为了减少在交付期间的中断.
- 增加对结构化的口头交付格式的遵守.
- 为了改善EMR交付模板的填写,而不会增加交付持续时间.
主要方法:
- 利用了疾病严重程度,患者总结,行动清单,情境意识和应急计划以及接收器综合 (IPASS) 的交付工具.
- 进行了利益相关者调查,以确定需求和差距.
- 为了准确性,使用了观测数据和音频记录.
- 在三个月内实施了五个计划-做-研究-行动周期,以完善干预.
主要成果:
- 在提供者交付中更多地提及护理计划组件.
- 在交付期间观察到分散注意力的事件减少.
- 提高了对EMR交付完成的合规性.
- 平均交付时间的适度增加3分钟.
结论:
- 一个标准化的交付工具,如IPASS,增强了提供商的沟通.
- 改进的交付方式导致有关细节的提及增加.
- 减少分散注意力的事件有助于更安全的患者护理过渡.
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