催化跨部门合作:从虚拟儿科综合护理联盟的经验教训
概括
创建全州合作伙伴关系改善了对有复杂健康需求的儿童的护理协调 (CCHN). 这种跨部门的合作主要集中在系统级改进的可操作步骤上,使CCHN及其家属受益.
科学领域:
- 医疗保健系统研究 医疗保健系统研究
- 公共卫生倡议 公共卫生倡议
- 专业间合作 专业间合作
背景情况:
- 患有复杂健康需求的儿童 (CCHN) 由于医疗,行为健康和社会服务需求的交叉,面临着分散的护理.
- 这种碎片化往往导致CCHN及其家属的护理不协调.
研究的目的:
- 描述一个全州跨部门合作伙伴关系的形成,北卡罗来纳州的儿童复杂护理联盟.
- 识别和实施系统层面的CCHN护理改进.
主要方法:
- 利用虚拟社区参与建立跨部门咨询委员会.
- 系统地确定和优先考虑合作者定义的护理系统需求.
- 举办了90多名与会者参加的虚拟会议,将优先事项转化为可行的步骤.
主要成果:
- 建立信任关系,特别是与CCHN家庭建立关系,对于合作伙伴关系的成功至关重要.
- 将目标与现有的地方和区域努力相协调,有助于取得进展.
- 挑战包括纳入代表性不足的观点和管理虚拟参与物流.
结论:
- 卫生系统可以启动跨部门联盟,以推进复杂的护理.
- 虚拟会议是有效的连接成员,并产生可行的建议,以改善系统水平.
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