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同理心对团队成员在虚拟团队中的Moqi的影响:一个调节的调解模型
Xuan Yu1, Luxiaohe Zhang1,2, Meilin Liu3
1School of Economics and Management, Southwest Petroleum University, Chengdu, Sichuan, People's Republic of China.
Psychology research and behavior management
|July 19, 2023
概括
虚拟团队成员 虚拟团队成员
科学领域:
- 社会心理学 社会心理学
- 组织行为 组织行为
- 沟通研究 沟通研究
背景情况:
- 虚拟团队缺乏同步的沟通和面对面的接触,这可能会阻碍团队凝聚力.
- 现有的研究表明,对于模拟的共享理解仅来自团队任务.
- 社会交流理论为探索虚拟团队中建立关系的好处提供了一个框架.
研究的目的:
- 调查社会和情感利益在促进虚拟团队成员之间的互动中所起的作用.
- 检查同理心,高质量的人际关系 (HQIR) 和智力之间的关系.
- 探索亲密关系对这些动态的温和效应.
主要方法:
- 采用了两波时间滞后的调查设计.
- 数据来自中国86个虚拟团队的381名团队成员.
- 使用等级回归分析来测试提出的假设.
主要成果:
- 虚拟团队成员的同理心积极影响他们对HQIR和moqi.的体验.
- 关系的亲密性显著减轻了同情心和HQIR之间的关联.
- 关系的亲密性也会缓和模型内的调解效应.
结论:
- 富有同情心的沟通和强大的人际联系对于在虚拟团队中培养moqi至关重要.
- 结果为增强虚拟协作和团队动态提供了实际见解.
- 该研究强调了在虚拟环境中建立关系策略的重要性.
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