衡量和改善临床医生的表现:基于患者的记录的应用
Minye Dong1,2, Yuyin Xiao1,2, Chenshu Shi2
1School of Public Health, Shanghai JiaoTong University School of Medicine, No. 227 South Chonqing Rd, Huangpu District, Shanghai, P.R. China.
BMC health services research
|July 19, 2023
概括
这项研究为使用电子病历 (EMR) 的临床医生开发了一种总结性绩效指标. 研究结果表明,倦怠会调解人与工作适应性和临床医生的表现之间的联系,有助于人员管理.
科学领域:
- 医疗保健管理的管理
- 临床绩效测量 临床绩效测量
- 医疗信息学 医疗信息学
背景情况:
- 高质量的临床医生工作人员需要绩效测量和驱动因素的识别.
- 数据的可用性是临床医生绩效评估的一个重大挑战.
- 这项研究引入了临床医生使用常规患者记录的总结绩效指标.
研究的目的:
- 为临床医生提供一个简要的绩效指标.
- 检查影响临床医生的表现的因素,包括人与工作的适应性和倦怠.
- 使用常规的基于患者的记录来应用性能测量.
主要方法:
- 从电子医疗记录 (EMR) 中提取了性能指标和难度得分.
- 采用了难度调整和标准化处理以实现跨专业指标的可比性.
- 利用主要组件分析 (PCA) 来估计总结绩效指标,并通过调解器效应模型和集群分析检查了影响因素.
主要成果:
- 包括404名临床医生的样本;244人填写了问卷.
- 在四个调整后的绩效指标中,PCA解释了79.37%的差异.
- 在一组临床医生 (β = 0.120,p = 0.008) 中,倦怠被发现调解了人-工作适应性和绩效之间的关系.
结论:
- 使用EMRs估计临床医生的表现的演示分析步骤.
- 调查结果提供了对机密人员管理的见解.
- 该方法适用于不太发达的EMR系统的环境,以持续改进绩效管理.
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