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与语言多样化的患者进行有效沟通:概念分析
1University of Washington School of Nursing, USA.
Patient education and counseling
|July 22, 2023
概括
与语言多样化的患者进行有效沟通需要准确的翻译和积极的参与. 缺乏语言援助和歧视等障碍限制了公平获得医疗保健的机会.
科学领域:
- 医疗保健通讯 医疗保健通讯
- 医学中的语言多样性
- 健康 公平 卫生 公平
背景情况:
- 有效的沟通是提供高质量的医疗保健的基石.
- 在全球范围内,语言多样性是公平获得医疗保健的重要障碍.
- 对于语言多样化的患者来说,了解有效的沟通策略至关重要.
研究的目的:
- 检查和定义与语言多样化的患者有效沟通的概念.
- 识别这种沟通概念的先例,属性,后果和经验参考.
主要方法:
- 使用已建立的沃克和阿万特方法进行概念分析.
- 定义概念的组件的系统映射.
主要成果:
- 有效的沟通被定义为口头或书面交流,使用准确的翻译来实现共享的理解,与所有各方的积极参与.
- 确定和映射了包括先例,属性,后果和经验参考的关键组件.
- 该研究提供了一个清晰的操作定义,用于在语言多样化的医疗保健环境中有效沟通.
结论:
- 获得专业的语言援助,结构性种族主义和政策障碍阻碍了有效的沟通.
- 医疗保健工作者需要培训文化能力,谦卑和与口译员合作.
- 机构必须投资于多式联络战略,以确保为语言多样化的群体提供公平的护理.
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