工人接受数字程序:技术接受模型的应用
Joseph W Hendricks1, Alec Smith2, S Camille Peres3
1Research Associate, Next Generation Advanced Procedures Consortium, Texas A&M University, College Station, TX, USA.
概括
工人接受数字程序是成功实施的关键. 感知到的实用性和易用性导致积极的态度和较少的偏差,减少数字化转型期间组织的风险.
科学领域:
- 职业健康和安全问题 职业健康和安全问题
- 人与计算机的交互
- 组织心理学 组织心理学
背景情况:
- 组织越来越多地采用数字程序,如标准操作程序,以提高运营效率.
- 数字化转型涉及到财政和员工培训方面的重大成本.
- 如果不考虑员工的接受,可能会导致实施风险和项目失败.
研究的目的:
- 调查工人对数字程序的看法及其接受和遵守之间的关系.
- 为组织提供关于如何提高数字程序实施成功率的见解.
- 确定影响工作场所成功采用数字工具的关键因素.
主要方法:
- 该研究可能涉及评估工人对数字程序的看法,重点关注感知到的有用性和易用性.
- 测量了工人的态度和对程序的偏差,以确定相关性.
- 研究设计旨在将用户的感知与职业环境中的行为结果联系起来.
主要成果:
- 员工认为数字程序有用且易于使用,这会对员工对这些程序的态度产生积极的影响.
- 积极的员工态度与数字程序偏离的显著减少有关.
- 工人接受是成功实施数字程序的关键,可评估因素.
结论:
- 在数字化推出之前和期间评估员工接受度对于组织的成功至关重要.
- 以用户为中心的评估可以指导硬件和软件的选择,并监控实施进展.
- 优先考虑员工的接受,可以减轻与数字程序部署相关的风险,并确保更好的结果.
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