使用联合分析方法对精益六西格玛计划辅导属性的员工偏好分析
Anna Luisa C Guevarra1,2, Yogi Tri Prasetyo3,4, Ardvin Kester S Ong1
1School of Industrial Engineering and Engineering Management, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines.
Heliyon
|July 24, 2023
概括
根据项目类型,员工更喜欢特定的精益六西格玛 (LSS) 辅导属性. 模拟防御和文档审查受到高度重视,教练风格和反时间因项目级别而异.
科学领域:
- 业务流程改进 业务流程改进
- 运营管理 运营管理
- 组织心理学 组织心理学
背景情况:
- 精益六西格玛 (LSS) 是一个广泛采用的流程改进方法.
- 有效的项目指导对于LSS的成功至关重要.
- 了解员工对辅导属性的偏好可以提高LSS计划的有效性.
研究的目的:
- 确定员工对精益六西格玛项目辅导属性的偏好.
- 为了确定这些偏好如何在不同的LSS项目类型 (快速胜利,黄带,绿带,黑带) 中变化.
主要方法:
- 使用直角设计的联合分析.
- 评估了六个教练属性:教练风格,会话频率,会话持续时间,反周转时间,文档审查和模拟防御.
- 评估了四种项目类型:快速获胜,黄带,绿带和黑带.
主要成果:
- 对于快速赢项目,模拟辩护和文档审查是最受欢迎的,以及民主的教练风格.
- 黄带项目偏好包括模拟防御,文档审查和每周的教练课程.
- 绿皮带项目偏好支持文档审查,交易式教练风格和模拟防御.
- 黑带项目偏好突出了文档审查,模拟防御和1周的反回转时间.
结论:
- 员工对LSS辅导属性的偏好是特定于项目的.
- 根据项目类型定制辅导策略,可以提高员工参与度和项目成果.
- 结果为设计和维持更有效,以员工为中心的LSS计划提供了见解.
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