没有适合所有人的尺寸 - - 对使不同医院团队能够适应能力的因素进行定性研究
Birte Fagerdal1, Hilda Bø Lyng1, Veslemøy Guise1
1Faculty of Health Sciences, SHARE - Centre for Resilience in Healthcare, University of Stavanger, Stavanger, Norway.
Frontiers in psychology
|July 24, 2023
概括
这项研究确定了四个关键的团队因素:技术,角色,能力和文化,这些因素使医院团队能够适应能力. 优化这些因素对于提供高质量的医疗保健和系统弹性至关重要.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 团队动力学 团队动力学
背景情况:
- 弹性医疗保健研究研究了医疗保健系统如何适应质量护理的挑战.
- 医院是复杂的,以团队为基础的组织,适应能力至关重要.
- 了解团队因素是提高医院弹性和绩效的关键.
研究的目的:
- 探索和描述团队相关的因素,使医院团队的适应能力.
- 在多种医院团队环境中识别适应能力的推动者.
- 通过团队优化,为改善医疗保健系统弹性制定策略.
主要方法:
- 在两个挪威医院进行了多个嵌入式案例研究.
- 通过115个小时的观察和30次采访,在每家医院的四个团队类型中收集数据.
- 使用了结合的演和归纳分析方法.
主要成果:
- 确定了四个主要主题的团队相关因素,使适应能力:技术/工具,角色/程序/工作组织,能力/经验/知识/学习和团队文化/关系.
- 这些因素对于不同医院团队类型的适应能力至关重要.
- 团队类型的变化需要针对训练,结构和领导的量身定制方法.
结论:
- 医院团队的适应能力受到技术,组织,个人和关系因素的结合的影响.
- 识别不同类型团队的独特需求对于优化适应能力至关重要.
- 针对团队组成,领导力和非技术技能的有针对性的干预可以提高日常功能和弹性.
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