不要碰那个表盘:心理反应,透明度和用户接受智能恒温器设置更改的变化
Matthew Heatherly1, D A Baker2, Casey Canfield1
1Department of Engineering Management & Systems Engineering, Missouri University of Science & Technology, Rolla, MO, United States of America.
PloS one
|July 24, 2023
概括
用户可能会抵制智能技术,如果它感觉控制. 自动化系统的透明度,就像智能恒温器一样,减少了这种阻力,增加了接受力,促进了可持续的行为.
科学领域:
- 人与计算机的交互
- 心理学 心理学 心理学
- 可持续技术 可持续技术
背景情况:
- 智能设备中的自动化可以减少用户的控制.
- 感知到的自由丧失可能会引发心理反应.
- 了解用户对自动化的反应对于采用至关重要.
研究的目的:
- 调查用户对自动智能恒温器通知的心理反应.
- 确定影响用户接受智能家居技术的因素.
- 探索透明度如何影响用户对自动化控制的看法.
主要方法:
- 在线实验,参与者与假设的智能恒温器互动.
- 操纵通知措辞:权威语言,温度偏差和透明度.
- 测量心理反应能力和用户接受度.
主要成果:
- 权威性语言,显著的温度偏差和缺乏透明度增加了反应力.
- 透明度减轻了反应力,并在温度变化偏离用户偏好时增加了接受度.
- 为自动化操作提供理由,提高了用户的接受度.
结论:
- 系统透明度是缓解自动化环境中心理反应的关键.
- 行为方法,如透明的需求响应,可以提高用户对可持续技术的接受度.
- 设计具有用户控制和透明度的自动化系统对于广泛采用至关重要.
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