领导者的情绪劳动和滥用监督:正念的调节作用
Mikaila Ortynsky1, Megan M Walsh2, Erica Carleton3
1Telfer School of Management, University of Ottawa, Ottawa, Ontario, Canada.
概括
领导者的情感劳动,包括深层和表面的行为,削弱了自我控制,导致滥用监督. 领导者正念可以减轻这种影响,特别是在深度行动中.
科学领域:
- 组织行为 组织行为
- 心理学 心理学 心理学
- 领导力研究 领导力研究
背景情况:
- 情感劳动在领导角色中至关重要.
- 深度表演和表面表演都是领导者用来管理情绪的策略.
- 自我消耗和情绪调节理论为理解情绪劳动的影响提供了框架.
研究的目的:
- 调查领导者的情感劳动策略 (深度行动和表面行动) 如何耗尽自我控制资源.
- 检查自我控制在情绪劳动和滥用监督之间的关系中扮演的调解角色.
- 探索领导者正念对情绪劳动-自我控制-滥用监督联系的缓解效应.
主要方法:
- 采用了三波纵向研究设计.
- 数据是从领导者-追随者二元组中收集的.
- 使用统计分析来测试调解和调节调解假设.
主要成果:
- 深度表演和表面表演都预测了滥用监督的增加.
- 减少自我控制调解了情感劳动策略和滥用监督之间的关系.
- 领导者正念缓和了深度行动对滥用监督的影响,但不是表面行动.
结论:
- 情绪劳动,特别是深度表演,削弱了领导者的自我控制,导致了滥用监督.
- 领导者正念作为一个关键的边界条件,有可能减少深度行动的负面行为结果.
- 研究结果强调了考虑领导者的情绪调节策略和正念的重要性,以防止有害的领导行为.
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