护理的价值:与医生和患者进行的一项探索性定性研究
Leda Marino1, Vincenza Capone1
1Department of Humanities, University of Naples Federico II, 80100 Naples, Italy.
概括
医疗保健的价值超越了经济学,包括医生的能力,患者的沟通和有效的组织. 了解这些心理社会因素是改善医疗保健和人际关系的关键.
科学领域:
- 医疗保健管理健康管理
- 医疗保健服务研究 医疗服务研究
- 定性研究是指质量研究.
背景情况:
- 医疗保健价值的传统观点主要是经济的.
- 在理解医疗价值的非经济视角方面存在差距.
- 心理社会和组织要素需要更深入的调查.
研究的目的:
- 探索医生和患者对医疗保健价值的看法.
- 检查影响医疗保健价值的心理社会和组织因素.
- 为了弥合医疗保健中非经济价值评估的差距.
主要方法:
- 进行了两项定性研究.
- 从69名医生和111名患者收集的数据.
- 使用内容分析和文本挖掘 (t-lab软件).
主要成果:
- 确定了医疗保健价值的共享要素:能力,专业性,沟通和同情心.
- 突出了功能性卫生服务和积极的组织文化的重要性.
- 心理社会因素显著影响医疗保健关系和组织成本.
结论:
- 医疗机构在价值评估中应考虑心理社会因素.
- 调查结果为定义和衡量医疗保健价值提供了非经济视角.
- 这项研究是理解多方面的医疗保健价值的基本步骤.
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