通过儿童化身聊天机器人培训与反来提高询问技巧
Ragnhild Klingenberg Røed1, Gunn Astrid Baugerud1, Syed Zohaib Hassan2
1Department of Social Work, Child Welfare and Social Policy, Faculty of Social Science, Oslo Metropolitan University, Oslo, Norway.
Frontiers in psychology
|July 31, 2023
概括
由人工智能驱动的儿童化身聊天机器人增强了调查面试技巧. 直接反显著改善了开放式询问,提高了儿童福利和心理学专业人员的整体面试质量.
科学领域:
- 心理学 心理学 心理学
- 人工智能的人工智能
- 社会工作 社会工作 社会工作
背景情况:
- 训练儿童调查面试需要现实的实践和反.
- 人工智能 (AI) 聊天机器人为动态,对话式培训环境提供了一种新的解决方案.
- 开发人工智能化身对于测试和完善专门面试的语言模型至关重要.
研究的目的:
- 评估人工智能儿童化身聊天机器人培训对调查面试技能的影响.
- 为了比较直接反与没有反在改进询问技巧方面的有效性.
- 评估AI语言模型在面试期间编码问题类型的可靠性.
主要方法:
- 在儿童福利,社会工作和心理学方面,与30名大学生一起使用了前后培训设计.
- 参与者参与了四次儿童采访,使用精心调整的AI聊天机器人.
- 一组接受了关于问题类型的直接反;另一个没有收到任何反.
主要成果:
- 人工智能语言模型在分类问题类型方面表现出高可靠性 (科恩的卡帕=0.80).
- 接受直接反的参与者在使用开放式问题方面表现得明显更好.
- 人工智能聊天机器人培训,特别是直接反,提高了整体面试质量.
结论:
- 人工智能儿童化身聊天机器人培训有效地提高了儿童的调查面试技巧.
- 直接反显著放大了人工智能聊天机器人培训的好处,特别是在开放式询问方面.
- 这项技术有望在敏感的采访环境中提供专业的专业发展.
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