组织分析中的信号和意义:在数字化和数据化时代应对古德哈特定律
Jeffrey W Treem1, William C Barley2, Matthew S Weber3
1Department of Communication Studies, The University of Texas at Austin, Austin, TX, USA.
概括
未来的工作涉及数据分析和通信. 本研究探讨了员工如何在数据驱动环境中战略性地传递信息以影响组织决策.
科学领域:
- 组织行为 组织行为
- 信息系统信息系统信息系统
- 管理科学 管理科学
背景情况:
- 数据分析的日益普及改变了组织的决策.
- 有效的数据沟通正在成为现代组织的核心.
- 现有的框架缺乏对分析作为沟通的全面看法.
研究的目的:
- 应用和扩展信号理论,以理解分析作为通信.
- 为研究数据通信在组织中的作用提供一个框架.
- 在分析中分析员工策略,以塑造数据的意义.
主要方法:
- 信号理论的应用和扩展.
- 分析了三项涉及工人信号行为的案例研究.
- 在实践中对数据解释和沟通进行定性检查.
主要成果:
- 确定了工人可疑,选择性和模两可的信号的例子.
- 展示了工人如何战略性地改变行为信号以实现目标.
- 突出了组织和工人之间关于数据的"战略动作游戏".
结论:
- 工作的未来以测量和战略数据信号为特征.
- 开发的框架有助于理解在指标驱动环境中的管理员工动态.
- 需要进一步研究分析采用的不对称信息关系.
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