寻找第二次受害者支持的国际多维行动计划:叙述性审查
Deborah Seys1,2, Massimiliano Panella3, Sophia Russotto3
1Department Public Health and Primary Care, KU Leuven, Kapucijnenvoer 35, Leuven, Belgium. deborah.seys@kuleuven.be.
BMC health services research
|July 31, 2023
概括
医疗保健专业人员被称为第二受害者,他们经历了患者安全事件的重大影响. 全面的,多层次的支持系统对于他们的康复和福祉至关重要.
科学领域:
- 医疗保健管理的管理
- 患者安全 患者安全
- 职业健康 职业健康 职业健康
背景情况:
- 越来越多的人认识到第二受害者 (SV) 对患者安全的影响.
- 缺乏对SVs的全面证据概述.
- 需要了解 SV 的影响和支持机制.
研究的目的:
- 审查患者安全事件对医疗保健专业人员 (第二受害者) 的影响.
- 确定和描述医疗保健专业人员事件后的支持策略.
主要方法:
- 在Medline,EMBASE和CINAHL数据库中进行系统的文献搜索.
- 纳入标准侧重于涉及受患者安全事件影响的医疗保健专业人员的研究.
- 从2010年至2020年11月期间发表的104项研究中收集的数据.
主要成果:
- 第二个受害者经历了各种各样的心理社会,职业和身体反应.
- 支持分为五个层次:预防,自我照顾,同行支持,专业支持和临床支持.
- 在个人和组织层面上,预防措施至关重要.
结论:
- 患者安全事件对医疗保健专业人员有广泛而多样化的影响.
- 建议建立一个五层次的支持框架 (预防,自我照顾,同行,专业,临床).
- 多层次支持策略应适应不同的组织环境和恢复阶段.
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