不信任的依赖:不信任作为意大利紧急部门的风险管理
1Centre for Medical Humanities, Department of History of Science and Ideas and Department of Cultural Anthropology, Uppsala University, Uppsala, Sweden.
Medical anthropology
|August 1, 2023
概括
对医疗保健的不信任是常见的,但研究不足. 这项研究表明,对意大利急救部门的不信任有助于管理患者与工作人员关系中的风险和权力,而不是导致故障.
科学领域:
- 医学人类学 医学人类学
- 卫生社会学 卫生社会学
- 医疗保健管理的管理
背景情况:
- 世界各地的医疗保健服务面临着越来越多的不信任.
- 不信任是一种研究不足的关系动态和力量.
- 意大利紧急服务部门 (ED) 的冲突在2008年金融危机后增加.
研究的目的:
- 解决理解不信任作为医疗保健中的关系力量的差距.
- 探讨意大利紧急救援部门内不信任如何运作.
- 分析不信任在管理医疗保健互动中的作用.
主要方法:
- 意大利紧急服务部门的民族学研究.
- 对医疗保健互动和冲突的分析.
- 审查风险管理策略.
主要成果:
- 不信任并不一定会导致医疗保健互动的崩.
- 不信任被积极地用来谈判角色,风险和权力动态.
- 患者和工作人员在风险管理方面陷入"不信任的依赖".
结论:
- 不信任是当代医疗保健关系中的一个重要,尽管含糊不清的因素.
- 了解不信任对于管理复杂的患者-工作人员动态至关重要.
- 医疗保健机构可以利用对不信任的见解来改进运营策略.
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