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Updated: Jul 20, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Published on: February 16, 2011

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初级保健提供者与工作人员之间的关联报告了访问管理挑战和患者对访问访问的看法

Danielle E Rose1, Lucinda B Leung2,3, Michael McClean2

  • 1VA Los Angeles HSR&D Center for the Study of Healthcare Innovation, Implementation & Policy, VA Greater Los Angeles Healthcare System, Los Angeles, CA, USA. Danielle.Rose@va.gov.

Journal of general internal medicine
|August 2, 2023
PubMed
概括

面临更多访问管理挑战的初级保健诊所报告了更糟糕的患者体验. 改善呼叫中心沟通可能会提高患者获得及时预约和信息的机会.

关键词:
获得护理的机会.主要护理是一级医疗保健.退伍军人的退伍军人

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