工作系统阻碍和促进团队健康信息技术的障碍
Bat-Zion Hose1, Pascale Carayon2, Peter L T Hoonakker3
1Department of Anesthesiology and Critical Care at the Perelman School of Medicine, University of Pennsylvania, USA.
Applied ergonomics
|August 4, 2023
概括
评估以团队为基础的医疗保健IT需要一个工作系统方法. 这项研究确定了儿童创伤护理过渡的健康IT中的障碍和促进者,突出了满足不同团队需求的挑战.
科学领域:
- 医疗信息学 医疗信息学
- 人类因素工程 人类因素工程
- 患者安全 患者安全
背景情况:
- 设计有效的医疗IT以团队为基础的护理和患者安全提出了重大挑战.
- 护理团队成员对工作系统的全面评估对于成功实施技术至关重要.
研究的目的:
- 识别影响团队健康IT用于儿科创伤护理过渡的工作系统障碍和促进因素.
- 分析SEIPS (患者安全系统工程倡议) 模型对医疗IT设计的影响.
主要方法:
- 分析了来自12个不同角色的36次采访,参与了基于T3 (团队合作,过渡和技术) 的基于场景的评估.
- 利用SEIPS框架检查五个工作系统元素:人,任务,技术,环境和组织.
主要成果:
- 在所有五个工作系统元素中确定了八个维度,包括障碍物和促进者.
- 突出了设计技术以满足所有角色的多样化需求的挑战,特别是在管理权衡时,例如增加工作量或相互矛盾的功能视角.
结论:
- 持续工作系统方法对于健康IT系统的设计和实施是有价值的.
- 为优化以团队为基础的护理技术,解决角色特定需求和管理工作系统中的相互依赖关系至关重要.
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