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探索药剂师和药学学生使用mHealth应用程序的经验:对用户体验的定性研究
Jovana Ilkic1,2, Andrijana Milosevic Georgiev2,3, Dragana Lakic2,4
1Student at Faculty of Pharmacy, University of Belgrade, Belgrade, Serbia.
概括
药学学生和专业人士发现移动健康 (mHealth) 应用程序对信息和自我发展有用. 虽然大多数应用程序都提供了令人满意的用户体验,但获得的见解可以改善未来的mHealth平台设计.
科学领域:
- 数字健康数字健康
- 药房实践 在药房实践.
- 医疗信息学 医疗信息学
背景情况:
- 移动健康 (mHealth) 提供了增强医疗保健服务的潜力.
- 药剂师和药学学生在促进和开发移动健康解决方案方面发挥着至关重要的作用.
- 了解用户体验对于优化药房中的mHealth平台至关重要.
研究的目的:
- 探索塞尔维亚药学学生和药剂师关于mHealth应用程序的经验和态度.
- 确定可用的移动健康平台的感知优势和改进领域.
- 收集洞察力,以更好地设计未来的健康应用程序.
主要方法:
- 在线一对一采访分为两个阶段 (2020年3月至4月和2021年3月) 进行.
- 使用了经过验证的面试指南,适应了这项研究.
- 采访记录在字面转录和编码后被主题分析.
主要成果:
- 参与者普遍报告mHealth应用程序的用户体验令人满意,同时承认优化空间.
- 健康应用程序被用于更新信息,教育,工作和个人发展.
- 药剂师在工作时间主要使用与药物相关的应用程序,但使用了各种健康应用程序来增强患者护理.
结论:
- 这项研究提供了关于mHealth在药房行业的使用,期望,好处和挑战的宝贵见解.
- 结果可以为改进的健康应用程序的设计提供信息,鼓励学生和药剂师的持续专业和个人发展.
- 增强的mHealth工具可以支持药剂师提供最佳的患者护理.
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