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虚拟护理的系统级评估框架
Meaghan Lunney1, Mary V Modayil2, Judith Krajnak3
1A senior consultant with Primary Health Care at Alberta Health Services (AHS) and a senior research associate at the University of Calgary in Calgary, AB. Her areas of interest include virtual care and health services research.
Healthcare quarterly (Toronto, Ont.)
|August 12, 2023
概括
一个新的框架指导虚拟护理 (VC) 服务的设计和评估. 它旨在改善跨系统虚拟医疗保健的规划和实施.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 医疗保健管理的管理
背景情况:
- COVID-19大流行加速了虚拟护理的采用,突出了有效的服务设计和评估的必要性.
- 现有的虚拟护理实施方法往往缺乏全面的系统层面的视角.
- 关于最佳的虚拟护理策略及其对现实世界的影响,仍然存在着未解答的问题.
研究的目的:
- 开发一个系统级评估框架,用于虚拟护理服务的设计和评估.
- 为规划和实施虚拟护理计划提供更全面的方法.
- 分享设计过程和经验教训,以帮助其他司法管辖区.
主要方法:
- 吸引了各种各样的虚拟护理利益相关者,包括患者,家庭,医疗保健提供者,实施人员和决策者.
- 开发了一个适用于阿尔伯塔省卫生服务 (AHS) 应用的框架.
- 专注于一个协作设计过程,以确保全面的输入.
主要成果:
- 成功设计了一个虚拟护理系统级评估框架.
- 该框架得到了AHS高级领导层的认可,以便在全系统范围内应用.
- 确定了从设计过程中学到的关键教训.
结论:
- 开发的框架为虚拟护理评估提供了一个结构化的方法.
- 利益相关方的参与对于创建一个相关和适用的框架至关重要.
- 该框架的设计过程和结果可以在国际上为虚拟护理规划提供信息.
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