电子同意的患者比工作人员满意度得分更高
Shubhangi Fraser-Govil1, Ahmed Elmowafy2, Helen Pardoe1
1Surgery, Princess Alexandra Hospital NHS Trust, Harlow, GBR.
Cureus
|August 14, 2023
概括
电子同意 (e-consent) 改善了手术知情同意,患者报告的满意度高于工作人员. 两组人都重视其确保充分知情同意的能力,尽管存在一些数字问题.
科学领域:
- 医疗保健技术 技术 医疗保健 技术
- 患者安全 患者安全
- 数字健康数字健康
背景情况:
- 在外科手术过程中,知情同意至关重要.
- 电子同意 (e-consent) 提供了诸如增强患者理解和数字护理等好处.
- 在公主亚历山大医院NHS信托基金会实施电子同意促使了这项研究.
研究的目的:
- 为了比较患者和工作人员在实施电子同意后的满意度得分.
- 确定与电子同意相关的关键主题和用户体验.
主要方法:
- 为患者和工作人员提供自愿的在线问卷.
- 平均满意度得分的计算.
- 用户评论的专题和有根据的理论分析.
主要成果:
- 收到853个患者反和36个工作人员反.
- 平均患者满意度: 4.5/5; 平均工作人员满意度: 2.8/5.5.
- 患者 (51%) 和工作人员 (25%) 提供了积极的评论;主要主题包括信息,数字问题,用户体验和功能.
结论:
- 电子同意方便对外科手术进行知情同意.
- 患者对电子同意的满意度明显超过了工作人员的满意度.
- 患者和工作人员都认识到电子同意在实现充分知情同意方面的主要好处.
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