在应对COVID-19期间医务人员重新部署的经验,挑战和经验教训
1Department of Respiratory Medicine & Deputy CMO Oxford University Hospitals Foundation Trust, Oxford University Hospitals NHS Foundation Trust, Oxford, UK.
BMJ leader
|August 14, 2023
概括
在COVID-19期间,员工重新部署导致了压力和焦虑. 有效的沟通,培训和团队支持显著减少了这些对医疗保健工作者的负面影响.
科学领域:
- 医疗保健管理的管理
- 公共卫生政策 公共卫生政策
- 应急准备情况 应急准备情况
背景情况:
- 由于COVID-19大流行,需要迅速重新部署工作人员,以防止医疗保健系统崩.
- 无计划的重新部署发生在一个充满活力和挑战的环境中.
- 本研究探讨了在教学医院的重新部署过程.
研究的目的:
- 从COVID-19工作人员重新部署过程中识别关键教训.
- 为了告知未来的弹性和规划疫情应对.
- 为了加强对随后的COVID-19暴发的准备.
主要方法:
- 实时记录重新部署团队的经验和挑战.
- 从重新部署的医生和重新部署团队收集结构化的反.
- 在各种急性护理环境中对经验的定量和质量反.
主要成果:
- 76%的重新部署的医生表示对支持和培训感到满意.
- 95%的人经历过压力和焦虑,59%的人报告中度至重度.
- 有效的沟通,监督和团队整合减轻了压力.
结论:
- COVID-19 员工重新部署导致了医生之间显著的压力和焦虑.
- 清晰的沟通,当地诱导和归属感对于幸福至关重要.
- 一个协调良好的团队,每日会议和在线门户网站促进了成功的重新部署.
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