教导一种以同理心为中心的方法来解决困难的咨询问题:试点会议和联合制作评估工作坊
1Stoneygate Centre for Empathic Healthcare, Leicester Medical School, Leicester, UK.
概括
移情沟通培训提高了医学学生处理困难患者咨询的能力. 这个试点项目增强了对同情心的理解.
科学领域:
- 医学教育 医学教育
- 患者沟通 患者沟通
- 在医疗保健中的同理心.
背景情况:
- 困难的患者咨询往往被错误地标记为行为问题,转移指责和恶化护理.
- 一种同情的方法可以缓解患者的愤怒和丧,改善医疗保健结果.
研究的目的:
- 试点为第二年医学专业的学生提供一个教学课程,教他们如何管理困难的咨询.
- 为了提高学生对同情心在挑战患者互动中的作用的理解.
主要方法:
- 一个试点教学课程是为医学二年级学生开发的.
- 会议包括阅读,视频和模拟患者描绘困难的场景.
- 一般实践 (GP) 导师为小型学生团体提供培训.
主要成果:
- 90%的学生报告说,在困难的咨询中,他们对同情的方法有了更好的理解.
- 家庭医生辅导员也觉得更好地准备好处理具有挑战性的患者互动.
- 参与学生,导师和患者代表的联合制作研讨会确定了需要改进的领域.
结论:
- 试点会议成功地提高了医学学生在管理困难咨询方面的技能和信心.
- 该倡议对参与培训的全科医生辅导员产生了积极的影响.
- 合作研讨会对于完善教育内容和未来的实施是有价值的.
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