打电话给值班人员:在专业间培训病房进行真正的团队培训 - - 一个案例研究
Lana Zelić1, Klara Bolander Laksov2, Eva Samnegård1
1Department of Clinical Science and Education, Karolinska Institutet, Södersjukhuset, Stockholm, Sweden.
Advances in medical education and practice
|August 17, 2023
概括
这项研究引入了"打电话给值班人员",这是一个独特的医疗保健团队培训活动. 它有效地提高了学生的专业间能力和沟通技巧,即使团队在物理上分开.
科学领域:
- 医疗保健教育 医疗保健教育
- 专业间合作 专业间合作
- 团队合作培训 团队合作培训
背景情况:
- 医疗保健团队经常面临培训和现实实践之间的差距.
- 有效的团队合作需要无的沟通和适应能力,特别是在分布式环境中.
研究的目的:
- 介绍和评估一项新的学习活动",打电话应急服务",旨在为真实的医疗保健团队合作而设计.
- 探索分布式团队设置对跨专业学习的影响.
主要方法:
- 使用混合方法的案例研究方法,结合调查,反思笔记,重点小组和观察.
- "打电话应急"活动涉及分离的团队成员和电话通信练习.
- 社会文化学习和社会资本理论指导了对学生和主管视角的分析.
主要成果:
- 大多数学生 (n=198) 报告说,他们提高了跨专业和专业能力,护理学生在与医生沟通时获得了信心.
- 物理治疗和职业治疗学生注意到,尽管在电话练习中的参与有限,但跨专业能力增加.
- 真实性是关键的强项,对团队建设的担忧是毫无根据的.
结论:
- "打电话应急"活动促进了对专业间合作的反思,并增强了沟通技巧.
- 物理接近不是有效的医疗团队建设的先决条件.
- 分布式培训可以显著改善专业间的学习和沟通成果.
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