从Crunch到Grind:在基于项目的创意工作中采用服务化
Johanna Weststar1, Louis-Étienne Dubois2
1Western University, Canada.
Work, employment & society : a journal of the British Sociological Association
|August 17, 2023
概括
数字游戏行业的服务化将游戏货币化,但增加了工人不确定性. 这项研究揭示了人力成本,表明增加的控制要求如何加剧劳动力和影响创造力.
科学领域:
- 数字游戏行业研究数字游戏行业研究
- 劳动过程理论 劳动过程理论
- 劳动社会学工作的社会学.
背景情况:
- 数字游戏行业越来越多地采用服务化来实现更深层次的货币化.
- 现有的关于游戏中奴役化的文献在很大程度上不批判其影响.
- 服务化涉及向以客户为中心的战略转变.
研究的目的:
- 批评服务化对游戏开发人员在生产阶段的影响.
- 分析数字游戏行业中服务化的人力成本.
- 应用劳动过程理论来理解工人的经验.
主要方法:
- 对北美一家游戏开发工作室的工人进行了深入采访.
- 利用劳动过程理论作为一个关键的镜头.
- 对工人的经验进行定性分析.
主要成果:
- 奴役化导致了大量的人力成本,而这些成本往往被财务考虑所忽视.
- 该策略增加了劳动力不确定性,要求对成本效益实现进行补偿.
- 工人通过控制要求和实时创意指导面临强化劳动.
结论:
- 游戏开发中的服务化通过加剧劳动力和影响创意自主性而造成人力成本.
- 解决劳动不确定性和控制要求对于道德奴役至关重要.
- 这些发现凸显了对奴役化对工人的影响进行更严的审查的必要性.
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