我 (不是) 很抱歉:过犯后中和的人际影响
Bastiaan T Rutjens1, Coen A Ackers1, Gerben A van Kleef1
1Department of Psychology, University of Amsterdam.
Journal of experimental psychology. Applied
|August 17, 2023
概括
当人们在做错事后道歉或借口时,观察者会更好地看待他们. 理由,特别是那些使用道德学推理的理由,导致对演员及其行为的更严厉的判断.
科学领域:
- 社会心理学 社会心理学
- 道德心理学道德心理学
- 行为伦理 行为伦理
背景情况:
- 个人经常使用中和 (例如,道歉,理由) 来解释违规行为.
- 之前的研究主要集中在中和对演员的内在影响上.
- 对观察者的感知中和化的人际影响仍然未被充分探索.
研究的目的:
- 研究不同中和策略对观察者判断的人际影响.
- 测试假设,承认错误行为 (道歉,借口) 产生更有利的看法,而不是理由.
主要方法:
- 对800名参与者进行了三项研究.
- 研究观察者如何根据所采用的中和类型 (道歉,借口,后果主义的理由,伦理学上的理由) 来感知行为和行为.
主要成果:
- 根据中和类型,对行为和行为者的评估有很大差异.
- 理由,特别是道德上的理由,导致了更多的负面观察者评价.
- 道歉和借口通常会对违规者和违规行为产生更积极的看法.
结论:
- 中和策略的类型显著影响了违反规范后的人际认知.
- 调查结果突出了违反规范的社会动态,并对法律和社会执法产生影响.
- 承认错误行为似乎对于减轻观察者的负面判断至关重要.
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