患者对非传染性疾病视频咨询的看法:新加坡的一项定性研究
Mui Suan Tan1,2, Gary Chun-Yun Kang3,2, Rodney Jin Kai Fong3
1SingHealth Polyclinics, Singapore tan.mui.suan@singhealth.com.sg.
BJGP open
|August 17, 2023
概括
患者认为视频咨询 (VC) 是稳定的非传染性疾病 (NCD) 的安全管理. 然而,对低于最佳的护理,数据安全和数字素养的担忧阻碍了新加坡更广泛地采用远程医疗.
科学领域:
- 医疗信息学 医疗信息学
- 初级医疗保健医学 一级医疗保健医学
- 数字健康数字健康
背景情况:
- 随着COVID-19大流行,在初级医疗保健中加速采用远程医疗.
- 了解患者的观点对于将远程医疗纳入非传染性疾病 (NCD) 管理至关重要.
- 远程医疗为基于社区的非传染性疾病护理提供了潜力.
研究的目的:
- 探讨新加坡尚未使用视频咨询 (VC) 进行NCD管理的患者的观点和关切.
- 在NCD患者中识别远程医疗采用的障碍和促进者.
- 为扩大远程医疗在初级保健中的战略提供信息.
主要方法:
- 涉及16名非传染性疾病患者 (2型糖尿病,高血压,高脂血症) 进行的定性研究,这些患者以前没有VC经验.
- 在新加坡一家初级保健诊所进行的个人深入采访.
- 基于健康信息技术接受模型的专题分析.
主要成果:
- 患者认为VC对于稳定的非传染性疾病来说是安全和方便的.
- 担忧包括缺乏体检,网络连接和数据安全.
- 风险投资采用障碍包括数字素养,设备可用性和成本.
结论:
- 解决患者的担忧是增加新加坡非传染性疾病远程医疗使用的关键.
- 一个混合模式,结合面对面的访问和VC是一个潜在的未来方向.
- 促进远程医疗的普及需要解决技术和教育方面的障碍.
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