一个应用语言学研究学生如何防止尬和强加在交互式考试期间欧安组织的OSCEs研究
Sarah Alsubaie1, Daniel Grant1, Parastou Donyai1
1University of Reading, School of Pharmacy, Whiteknights Campus, Reading, United Kingdom.
American journal of pharmaceutical education
|August 19, 2023
概括
药学学生有效地使用礼貌策略,以避免在客观结构化的临床检查期间对患者施加压力. 然而,他们对防止患者尬的策略知之甚少,这表明需要改进沟通技能的培训.
科学领域:
- 药房教育 在药房教育.
- 沟通技巧 沟通技巧 沟通技巧
- 语言学的语言学.
背景情况:
- 客观结构化临床检查 (OSCE) 对于评估药学学生的临床能力至关重要.
- 有效的沟通,包括礼貌策略,对于以患者为中心的护理至关重要,并且可以影响患者的体验.
- 礼貌理论 (PT) 为了解个人如何管理社交互动和保持面对需求提供了一个框架.
研究的目的:
- 评估药学学生在欧安组织会议期间使用的礼貌策略.
- 为了确定这些策略在缓解面部威胁行为 (FTAs) 对模拟患者的有效性.
- 确定药学学生的沟通技巧培训需要改进的领域.
主要方法:
- 分析了19个欧安组织的视频录像,其中包括10名药学学生和模拟患者.
- 用礼貌理论编码了参与者的演讲行为,分类了自由贸易协定和礼貌策略.
- 对话分析评估了基于模拟患者反应的策略的有效性.
主要成果:
- 学生主要使用负面礼貌策略来最大限度地减少施加,与他们的训练保持一致.
- 积极的礼貌策略被用来防止患者的尬,但不那么一致的成功.
- 学生们不太意识到讨论敏感话题可能会导致患者的尬和痛苦.
结论:
- 药学学生擅长避免强加,但需要加强培训,在敏感讨论期间管理患者的尬.
- 开发包含患者面部需求的教学和评估方法对于改善药学学生的沟通技巧至关重要.
- 对患者对药房中礼貌策略的看法进行进一步研究是有必要的.
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