患者对医生信任程度的看法
Maria Teresa Muñoz Sastre1, Lonzozou Kpanake2, Paul Clay Sorum3
1Department of Psychology, University of Toulouse Jean-Jaurès, Toulouse, France.
Psychological reports
|August 22, 2023
概括
患者对医生的信任是脆弱的. 对于大多数患者来说,信任需要医生的能力,诚实和个人参与护理. 低参与度显著削弱了信任,而不考虑其他因素.
科学领域:
- 医学社会学 医学社会学
- 医疗保健通讯 医疗保健通讯
- 患者心理学 患者心理学
背景情况:
- 患者与医生的关系是医疗保健的基础.
- 相互信任是必不可少的,但它可能很脆弱,容易被单一事件或误解损害.
研究的目的:
- 调查患者如何看待对医生的信任与医生的认知能力,诚实,开放和个人参与之间的关系.
- 了解影响患者对医疗保健提供者信任的因素.
主要方法:
- 167名患者 (年龄在18-85岁之间) 评估了27个描述各种医生行为的现实 vignettes.
- 维涅特系统地改变了人们的认知能力,诚实/开放以及个人参与.
- 集群分析被用来识别患者信任反应的模式.
主要成果:
- 出现了三种不同的患者信任概况:持续高的信任 (4%),持续低的信任 (8%),以及大多数 (75%) 的信任依赖互动.
- 对于大多数人来说,信任受到感知能力/诚实和个人参与之间的相互作用的显著影响.
- 医生参与度低,严重破坏了人们的信任,不论是否有能力或诚实.
结论:
- 患者对医生的信任往往是"脆弱的",非常容易受到专业性的违规行为的影响.
- 大多数患者需要医生的能力,诚实和积极参与的结合来保持信任.
- 医疗保健提供者必须认识到个人参与在培养和维持患者信任方面的关键作用.
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