脆弱性还是恢复力? 从描述性与经验性决策中从风险来源的角度检查信任不对称性
Jingyuan Zhu1, Yingying Yao1, Shan Jiang1
1Counseling and Education Center, Xiamen University, Xiamen, Fujian, China.
Frontiers in psychology
|August 24, 2023
概括
消极的经历比积极的经历更能破坏信任,尤其是在社会风险方面. 信任显示了对描述性信息的弹性,突出了分析风险来源和信息类型的需要,以获得更好的信任修复策略.
科学领域:
- 决策科学 决策科学
- 社会心理学 社会心理学
- 行为经济学是一种行为经济学.
背景情况:
- 了解信任脆弱性对于信任形成和侵蚀机制至关重要.
- 之前的研究缺乏对风险来源和影响信任的信息类型的全面分析.
研究的目的:
- 调查社会和自然风险下的信任不对称性,在经验和描述性决策环境中.
- 检查个人如何对正面和负面风险信息的感知和反应.
主要方法:
- 使用货币注的信任游戏范式进行实验设计.
- 286名大学生参与了两项专注于经验和描述性决策的研究.
- 在积极和消极的社会和自然风险暴露后的决策分析.
主要成果:
- 经验决策:负面信息显著降低了信任,而正面信息增强了信任 (p=0.050).
- 社会风险对信任的负面影响比自然风险更大 (p=0.002).
- 描述性决策:正面/负面信息对信任的对称影响,与自然风险相比,负面信息的影响较小,表明弹性 (p=0.028).
结论:
- 信任漏洞受风险信息的来源和类型的影响.
- 负面信息,特别是来自社会风险的信息,对信任侵蚀有明显的影响.
- 当决策基于描述性信息时,信任表现出弹性,这强调了信息特征对于信任修复的重要性.
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