空间秩序对冲动购买的影响:通过自我构建来调节
Yi Shi1, Jaewoo Joo1
1Department of Marketing, College of Business Administration, Kookmin University, Seoul 02707, Republic of Korea.
Behavioral sciences (Basel, Switzerland)
|August 25, 2023
概括
有序的零售空间增加了冲动购买. 然而,当消费者成为消费者时,这种影响会减弱.
科学领域:
- 消费者行为 消费者行为
- 零售管理 零售管理
- 心理学 心理学 心理学
背景情况:
- 消费者在有序的零售环境中感受到快乐,与混乱引起的负面情绪形成对比.
- 对零售环境的积极情绪反应与强烈的冲动购买行为有关.
研究的目的:
- 调查有序的零售空间是否鼓励冲动购买.
- 检查自我构建是否调节空间秩序和冲动购买意图之间的关系.
主要方法:
- 为了测试假设,进行了两项实验.
- 实验1使用了两个条件的受试者之间的设计:有序与无序的空间.
- 实验2采用了2x2对象之间的设计,操纵空间秩序和自我构造 (独立与相互依赖).
主要成果:
- 与会者在有序的空间中显示出明显更高的冲动购买意图,而不是混乱的空间.
- 启动相互依赖的自我构建减弱了空间秩序对冲动购买意图的影响.
结论:
- 线下商店经理可以通过有序地组织空间来增加冲动购买.
- 空间订单对冲动购买的影响在相互依赖的自我构建被激活时被减轻.
- 这些发现有助于了解影响消费者冲动购买的因素.
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