超越欺凌,侵略,歧视和社会安全:开发一个综合负面工作行为问卷 (INWBQ)
Cokkie Verschuren1, Maria Tims1, Annet H De Lange2,3,4,5,6
1Department of Management and Organization, School of Business and Economics, Vrije Universiteit Amsterdam, 1081 HV Amsterdam, The Netherlands.
概括
这项研究开发了一份全面的问卷来衡量负面工作行为 (NWBs) 的全部范围,包括身体,物质,心理,社会文化和数字形式. 该工具识别了犯罪者,目标和目击者,为了解工作场所伤害提供了一种统一的方法.
科学领域:
- 组织心理学 组织心理学
- 职业健康 职业健康 职业健康
- 行为科学 行为科学
背景情况:
- 负面的工作行为 (NWB) 包含各种形式,如欺凌,侵略和歧视.
- 现有的研究往往孤立地检查NWB,阻碍了科学整合和全面理解.
- 在工作场所普遍存在的NWBs严重威胁到员工的福祉.
研究的目的:
- 开发一个有效的诊断工具,测量负面工作行为 (NWBs) 的全谱.
- 将多种NWB结构集成到一个单一的,全面的测量仪器中.
- 促进科学融合和对工作场所的侵略和伤害的整体理解.
主要方法:
- 对44种现有的NWB测量仪器和48项研究研究的内容分析.
- 专家审查与三个专家,以确保内容的有效性和识别潜在的差距.
- 开发一个多维问卷,涵盖各种NWB类型,演员,角色和经历的伤害.
主要成果:
- 创建了一个新的问卷,测量身体,物质,心理,社会文化和数字NWBs.
- 该工具捕捉了广泛的潜在参与者 (内部/外部) 和他们的角色 (目标,犯罪者,证人等). ) 的情况.
- 问卷评估了遭受的伤害类型,包括身体,物质,精神和社会伤害.
结论:
- 开发的调查问卷为整个NWB频谱提供了内容有效的测量方法.
- 这种工具使得研究和解决负面工作行为的方法更加综合和全面.
- 通过考虑各种NWB方面,研究结果有助于更好地了解工作场所的伤害和员工福祉.
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