优化对健康行为变化体现的对话代理人的欣赏和说服:设计实验和焦点小组研究研究
Lean L Kramer1, Lex van Velsen2, Bob C Mulder1
1Wageningen University & Research, Wageningen, Netherlands.
Health informatics journal
|August 25, 2023
概括
将体现的对话代理的外观与健康主题相匹配,可以提高说服力和用户的意图. 这项研究强调了定制剂设计对于老年人有效的健康干预措施的重要性.
科学领域:
- 人与计算机的交互
- 医疗信息学 医疗信息学
- 老年学是一门学科.
背景情况:
- 嵌入式对话代理 (ECA) 显示了增强用户参与健康干预的潜力.
- 关于ECA外观对健康结果的具体影响的证据有限.
- 老年人是数字健康干预的关键人口.
研究的目的:
- 研究将ECA的外观与健康主题相匹配对用户感知的影响.
- 评估ECA外观对人格评分,说服力和使用意向的影响.
- 为以健康为重点的ECA提供设计指南.
主要方法:
- 一项在线实验与732名老年人进行.
- 使用了三个不同的ECA和三个不同的健康主题.
- 量化数据与焦点组的定性见解进行了三角化.
主要成果:
- 年长的成年人更喜欢与健康主题相匹配的外观ECA.
- 匹配的ECA在说服力和使用意图方面获得了更高的评分.
- ECA外表匹配并没有显著提高人格特征的评分.
结论:
- 将ECA的外观定制为健康主题可以提高老年人的说服力和用户采用.
- 人格特征最好在健康主题的背景下进行评估.
- 提出了设计准则,以创建有效的与健康相关的ECA.
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