探索老年人护理对话接口的潜力:来自利益相关方研讨会的见解
Martin Biallas1, Guang Lu1, Mirjam Stieger1
1Lucerne University of Applied Sciences and Arts, HSLU - iHomeLab, Horw, Switzerland.
当地护理提供者开放使用对话接口 (CI) 打击老年人的孤独和孤立,尽管目前没有使用. 关键要求包括用户友好性和集成性,伦理考虑至关重要.
科学领域:
- 老年学是一门学科.
- 人与计算机的交互
- 医疗信息学 医疗信息学
背景情况:
- 老年人面临着孤独和社会隔离的重大挑战,影响生活质量.
- 护理服务提供商 (CSP) 正在探索新技术以支持这一人口群体.
- 交谈界面 (CIs) 是一个潜在的干预途径.
研究的目的:
- 探索当地护理服务提供商 (CSP) 对对话接口 (CI) 的潜在利用.
- 确定CI的潜在应用,以改善老年人的生活质量.
- 收集利益相关者的见解和CI开发和实施的要求.
主要方法:
- 定性研究涉及两个研讨会与关键利益相关者.
- 讨论的重点是当前的挑战,潜在的CI好处和用户需求.
- 探索各种用例和伦理考虑.
主要成果:
- 目前,CSP没有使用CI,但愿意采用它们.
- 利益相关者认为,老年人会接受CI.
- 孤独和孤立是普遍存在的问题,甚至在护理机构.
- 关键要求包括对人体护理的互补性,用户友好性,24/7可用性和无集成.
- 伦理考虑,数据隐私,安全,透明度和有限的数据保留至关重要.
- 医疗保险公司对针对孤独的解决方案表示兴趣.
结论:
- 对话界面显示出解决老年人孤独和孤立的希望.
- 成功实施需要解决用户需求,伦理问题和整合挑战.
- 进一步探索融资模式和具体应用是有必要的.
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