在一个大型学术医院系统中,经过26次Kaizen事件后,绩效改进的可持续性:一种混合方法研究
Erik Haapatalo1, Elina Reponen2, Paulus Torkki3,4
1Faculty of Medicine, Department of Public Health, University of Helsinki, Helsinki, Finland erik.haapatalo@helsinki.fi.
BMJ open
|August 28, 2023
概括
医疗保健中的Kaizen活动可以提高生产力,但持续的结果取决于支持性的工作文化和动机. 处理工作量和后续工作是长期成功的关键.
科学领域:
- 医疗保健管理的管理
- 持续改进方法 持续改进方法
- 组织心理学 组织心理学
背景情况:
- 在医疗保健中实施Kaizen活动旨在提高生产力.
- 通过Kaizen倡议保持长期的绩效改进面临重大挑战.
研究的目的:
- 评估Kaizen事件在医疗保健中实现和持续的绩效改进.
- 确定影响长期开森结果持续或下降的因素.
主要方法:
- 混合方法分析涉及芬兰26个专业医疗保健单位.
- 数据收集包括半结构面试,Kaizen报告和绩效指标.
主要成果:
- 十五个因素解释了Kaizen的可持续性;支持性的工作文化和动机对于坚持至关重要.
- 缺乏时间和高的工作量对长期业绩产生了负面影响.
- 成功的准备和后续跟踪与持续的改善相关.
结论:
- 开森活动可能是有价值的,但长期的成功需要一个坚实的基础.
- 支持性的工作文化和动机对于保持改进至关重要.
- 积极管理工作量和后续工作对于缓解下降至关重要.
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